Frequently Asked Questions | Numiship
Get answers about Numiship inventory, coin authenticity, product photos, orders, shipping, final-sale terms, and customer support.
Shipping and inventory
Numiship sells coins, bullion, precious metals, historical pieces, and other collectibles. The selection depends on the inventory available from our dealer and wholesale sources, so it changes often.
We source unsold inventory from dealers and wholesalers. That can include a small group of certified coins, a bullion lot, older stock that needs a new audience, or an individual collectible.
Not by itself. Unsold describes how the inventory came to us, not its condition. Check the listing for the item's condition and details.
We source in batches when the right inventory becomes available, then price each batch to move.
That is also why quantities tend to be limited.
Maybe, but we would not count on it. We may find a similar coin or another batch later, but many items cannot be reordered. If the exact item matters to you, take a close look while it is available.
Not necessarily. Coins and collectibles do not always fit neatly into a new-or-used label. The listing describes the grade, certification, condition, packaging, and other details available for the item.
If you need a detail that is not shown, ask us before ordering.
Yes. Every product page shows the exact item being sold. Review the full listing and all photos before ordering.
Yes. Numiship guarantees the authenticity of every item we sell. If you have a concern, email your order number and clear photos to hello@numiship.com. We will review the photos and let you know what is needed next. If we ask you to return the item and confirm that it is counterfeit, we will issue a refund to the original payment method and reimburse the return shipping cost.
A grade shown on a PCGS, NGC, ANACS, or other named holder is the opinion of that grading service. Numiship reports the certification information shown on the item, but does not promise that another person or service would assign the same grade or value.
Numiship does not manufacture the items we sell. Coins and collectibles are minted or produced by different mints, issuers, and makers. Country of origin, mint, year, and maker vary by item.
Check the product listing for item-specific details. If you need a detail that is not listed, contact us before ordering.
No. We do not hold or reserve items for customers. Quantities are limited, and availability can change quickly.
Orders and payment
After checkout, you will receive an order confirmation. Orders typically ship within one business day.
Available payment methods are shown during checkout.
Contact us immediately at hello@numiship.com. If the order has not shipped, we will cancel it and issue a refund to the original payment method. Once it has shipped, it cannot be canceled.
No. Website prices are fixed, and Numiship does not accept offers.
Shipping and delivery
Shipping is free on every order.
Visit Shipping and Insurance for full details.
Orders typically ship within one business day. Most orders arrive within 3 to 10 business days after shipment. Every package has tracking, and carrier delivery dates are estimates.
Yes. Every package has a tracking number. Once tracking is available, the carrier page is usually the best source for the latest delivery estimate.
Every package is insured through Numiship's private insurance policy. If your package does not arrive, email us with your order number and tracking number. We will handle the insurance process and issue a refund to the original payment method.
Orders over $500 require a signature. We may require a signature on other orders. If a signature is required, make sure someone is available at the delivery address.
We currently ship only to addresses within the 50 U.S. states, including P.O. boxes. We do not ship internationally or to U.S. territories.
Email hello@numiship.com with your order number and tracking number. We will review the available delivery information. If the package is not delivered, we will handle the insurance process and issue a refund to the original payment method.
If tracking shows delivered, first check the delivery area, household, front desk, mailroom, parcel locker, and any carrier notice. Contact us promptly if the package is still missing.
Keep the item, shipping box, label, and all packing materials. Take clear photos of the outside of the package, the label, the inside packing, and the item. Contact hello@numiship.com within 5 days of receiving the package, and wait for instructions before discarding or reshipping anything.
Returns and refunds
All sales are final. Numiship does not accept change-of-mind returns or exchanges. Order problems and authenticity concerns are handled separately. After we review the issue, we may ask you to return the item for a refund.
Yes. All sales are final. Order problems and authenticity concerns are handled separately.
If there is a problem with the order, contact hello@numiship.com within 5 days of receiving the package. Include your order number, a description of the problem, and clear photos. If we ask you to return the item, we will issue a refund to the original payment method after we receive and review it. If the problem was our fault, we will reimburse the return shipping cost.
Authenticity is guaranteed. Email your order number and clear photos to hello@numiship.com. We will review the photos and let you know what is needed next. If we ask you to return the item and confirm that it is counterfeit, we will issue a refund to the original payment method and reimburse the return shipping cost.
No. Numiship does not accept exchanges.
Customer support
Numiship provides support by email at hello@numiship.com. Include your order number for an order question, or the product link for an item question.
Email support is available Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time. We respond within one business day.
Send us an email. If you are asking about an order, include the order number so we can help faster.
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Partnered with official networks to offer authentic collectible coins and bullion at honest, wholesale-direct prices.
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